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Produce Part-Time Customer Service

Company Name:
Wegmans
Title: Produce Part-Time Customer Service
Location: NY-Cicero-CICERO,7952 Route 11,Cicero,NY 13039
Other Locations:
A glimpse at the job:
At Wegmans, we strive to help our customers live healthier, better lives and are able to do this by offering a variety of delicious, unique fresh fruits and vegetables in our Produce department. As a Customer Service team member in this department, you will be part of the team responsible for ensuring customers have access to produce from around the world. If you're looking for the opportunity to increase your knowledge about products and share your passion for food, this could be the position for you!
I will add value by:
Providing incredible customer service by proactively approaching customers, educating them about unique produce offerings, making suggestions for meal solutions and helping locate products throughout the department
Trimming and cutting fruits and vegetables to maintain the appearance of the products, ensuring the freshest high quality items are available for customers
Cutting, packaging, weighing and labeling a variety of fresh fruits and vegetables for easy "Take It" meal solutions
Unloading and breaking down deliveries; stocking displays and backroom with products; refilling products to meet customer needs and rotating for freshness
Familiarizing self with products in the department, understanding how different varieties of fruits and vegetables are supposed to look and smell and recognizing the difference between organic and non-organic products
Seeking to expand knowledge about the wide variety of products available in the department to grow and develop professionally, being certain to share acquired knowledge to better assist customers
Working with team members to maintain the overall appearance of the department, ensuring products are well-merchandised in displays that showcase quality and
Peak of
Perfection items
Properly handling products, using equipment and keeping accurate logs in accordance with food safety and safety guidelines
May be exposed to various allergens and work environments including cold temperatures and wet conditions
Work may require the safe and proper handling of knives and food processing equipment
Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours
Other:
Employment at Wegmans may be contingent upon your completion and our evaluation of a physical, drug screen and/or criminal background check.
What abilities I must bring to the table to be considered:
Provideincredible customer service, greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests
Possessteamwork and diversity awarenessby listening to others'' points of view and recognizing and appreciating differences
Recognize and seek opportunities forcontinuouslearningto gain new understandings, skills and knowledge
Properly handle, prepare, transport and store products; ensuringfood and human safetypractices are strictly adhered to
Possessorganizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
Utilize resources to educate self and others about product uses and characteristics, being sure to share acquiredproductknowledge
Learn, use and be able to explain Wegmans sanctionedcookingtechniquesto assist customers for their success at home
Has knowledge of products used throughout the store and works across departments to provideknowledge based serviceto assist customers in finding complete meal solutions
What will set me apart from other candidates:
Customer service experience, preferably in a food service, grocery or retail setting
Work environment:
Work involves continuous interaction with customers and co-workers in a fast-paced environment
Typical motions include repetitive hand and arm movements, bending and reaching
Responsible for moving and lifting an average of 5 - 20 pounds with a maximum weight lifted greater than 50 pounds occasionally

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